Feature: Why companies need to re-think their automated customer service systems
Angry at how your bank, insurance company, or service provider keeps sending custom or "straight" responses to your personal requests,...
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CODEO to observe Assin North by-election; urges peace and impartiality
The Coalition of Domestic Election Observers (CODEO) says it will deploy a 15-member team to the Assin North constituency to...
SERIES: Business Continuity Management in Organizations (Part 4)
PART 4:BUSINESS CONTINUITY PLANA Business Continuity Plan (BCP) is a critical component of business continuity management (BCM) that helps organizations...
Assin North by-election: NPP slightly ahead – Global InfoAnalytics
Research outfit Global InfoAnalytics has observed that the NPP is marginally ahead of the NDC by some 1.1% in Tuesday's...
MTN caps momo cash-out fee at Gh¢20 from Gh¢10
MTN Ghana has increased the fee for mobile money withdrawal amounts of Gh¢ 2,000 and above from Gh¢ 10 to...
GTV resumes collection of TV license
Ghana Television, a division of the Ghana Broadcasting Corporation, has resumed the collection of its TV License after several years...
Richard Kumadoe writes: Frontline law enforcement and bullion van robbery in Accra
The failure of financial institutions and independent financial service providers to live up to service quality in the specific area...
Court denies Gyakye Quayson’s plea seeking to stop daily hearings
The High Court in Accra has dismissed James Gyakye Quayson’s motion seeking to halt the trial from continuing on a...
Keeping your car in good shape during the rainy season
Rainy seasons are mostly associated with the deterioration of a lot of physical assets, from our buildings to our wares...
The full story: Ablekuma “bullion” van robbery incident
A middle-aged policeman has been shot and killed in Ablekuma, a suburb of Accra, in a robbery attack on a...