A policy think tank is pushing for greater transparency over the government’s use of artificial intelligence in customs operations, raising fresh questions about accountability in Ghana’s revenue collection system.
The Institute of Economic Research and Public Policy (IERPP) has submitted a formal request to the Ministry of Finance under the Right to Information Act, seeking full disclosure on the Publican AI platform currently deployed in customs valuation and inspection.
The institute argues that as the system assumes a more central role in determining import duties, the public deserves clarity on how it operates and the terms under which it was introduced.
At the heart of the request are concerns about the contractual arrangement between state agencies, including the Ghana Revenue Authority, and the private firm behind the technology. IERPP is asking for details on the cost structure, payment model and procurement process, amid fears that opaque agreements could expose the state to financial risk.
Beyond the contract, the think tank is questioning the legal foundation for relying on automated valuation in customs processes.
It is seeking clarity on whether existing laws adequately support the use of AI and how disputes arising from machine-generated decisions are handled, particularly where human discretion appears limited.
Operational issues have also been flagged, with calls for disclosure of the system’s methodology, data sources and safeguards against bias.
The institute further wants assurances that importers can challenge AI-driven assessments through a fair and accessible appeals process.
IERPP maintains that while technology can enhance efficiency, public confidence will depend on openness, especially regarding the system’s real impact on trade costs, clearance times and government revenue.
